Supported CRMs
Salesforce
Log meeting notes to contacts, accounts, opportunities, and custom objects.
HubSpot
Log meeting notes to contacts, companies, and deals with engagement tracking.
Setting up Salesforce
1
Connect Salesforce
Go to Settings > Integrations > Salesforce and click Connect. Sign in to your Salesforce org and authorize Mavio.
2
Configure logging rules
Choose what Mavio logs and where:
- Log to contact — match meeting attendees to Salesforce contacts by email
- Log to account — associate notes with the related account
- Log to opportunity — link to an open opportunity when detected
- Activity type — log as a Task, Event, or custom activity
3
Select content to log
Choose which content is pushed to Salesforce:
- Meeting summary
- Action items
- Key decisions
- Sentiment analysis
- Recording link
Salesforce features
Setting up HubSpot
1
Connect HubSpot
Go to Settings > Integrations > HubSpot and click Connect. Sign in to your HubSpot account and authorize Mavio.
2
Configure logging rules
Choose your logging preferences:
- Log to contact — match attendees to HubSpot contacts
- Log to company — associate with the related company
- Log to deal — link to associated deals
- Engagement type — log as a Meeting, Call, or Note
3
Select content to log
Choose the content to push:
- Meeting summary
- Action items
- Key decisions
- Next steps
- Recording link
HubSpot features
Automatic vs. manual logging
Automatic logging
Enable auto-logging in Settings > Integrations > [CRM] > Auto-log to push notes for every meeting that matches your rules. Filter by:- Meeting type (external only, client calls, etc.)
- Attendee domain (only log when attendees from specific domains are present)
- Calendar keywords (meetings titled “sales call”, “demo”, etc.)
Manual logging
Push any meeting to your CRM on demand:- Open the meeting in Mavio.
- Click Share > Log to CRM.
- Mavio shows matched contacts and records. Confirm or adjust the mapping.
- Click Log to push the data.
What appears in your CRM
When Mavio logs a meeting, your CRM receives a structured entry:Cross-meeting insights
Mavio can surface CRM-relevant insights across multiple meetings with the same contact or account:- Relationship timeline — see every meeting with a contact over time
- Topic trends — track what topics come up repeatedly with an account
- Sentiment history — monitor whether sentiment is trending positive or negative
- Commitment tracking — view all action items across meetings for a deal
Troubleshooting
Meetings are not being logged to the CRM
Meetings are not being logged to the CRM
Check that auto-logging is enabled and the meeting matches your filter rules. Verify the CRM connection is active in Settings > Integrations.
Attendees are not matched to CRM contacts
Attendees are not matched to CRM contacts
Mavio matches by email address. If a meeting participant’s email does not exist as a contact in your CRM, the note will not be associated. Create the contact in your CRM or use manual logging to map it.
Notes are logged to the wrong opportunity or deal
Notes are logged to the wrong opportunity or deal
Mavio selects the most recently active opportunity associated with the matched contact. You can override this during manual logging or adjust the association rule in integration settings.