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A speaker profile is a person: a name, an email address, an optional organisation, and the meetings they have been labelled in. Profiles are how Mavio knows that “Sarah Chen” in last Tuesday’s call and “Sarah Chen” in this morning’s are the same person.
A profile holds no voice data. Mavio does not enrol voices, does not build voiceprints, and does not match a speaker by sound. A profile is created or reused when you label a speaker. See Speaker Labels for how labelling works.

How a profile is created

Profiles are created by labelling, not by enrolment. The first time you put an email address on a speaker, Mavio either finds the existing profile with that address or creates one. There is no setup step and nothing to record. Because matching is by email address, labelling the same person in a later meeting reuses their profile rather than making a second one — even if the display name is spelled differently.

The People page

People in the sidebar lists everyone who has been labelled in your workspace, with how many meetings each has appeared in and when they were last seen. Click a person to open their page: their details, and every meeting they were part of, newest first, with how long they spoke in each.

Managing profiles

From the People page you can:
  • Rename — correct the name on a profile
  • Merge — combine two profiles that turned out to be the same person, moving all meeting links onto the survivor
  • Delete — remove a profile; the meetings stay, their speakers simply become unlabelled again

Sharing

Profiles follow the meeting they were made in. Label someone in a workspace meeting and the workspace can see that profile; label someone in a private meeting and the profile stays with you.