Creating a channel
1
Open the Channels section
Navigate to Channels in the left sidebar of the Mavio app.
2
Create a new channel
Click New Channel and provide:
- Name — a descriptive name (e.g., “Product Roadmap”, “Client: Acme Corp”, “Engineering Standup”)
- Description — optional context about the channel’s purpose
- Visibility — public (anyone on the team can join) or private (invite-only)
3
Invite members
Add team members by name or email. Members receive a notification and can start accessing channel content immediately.
Managing channel members
Roles
Adding and removing members
Channel owners and admins can manage membership:- Open the channel and click the Members icon in the header.
- Click Add Member to invite by name or email.
- To remove a member, click the three-dot menu next to their name and select Remove.
What happens when a member is removed?
What happens when a member is removed?
The member loses access to the channel, its meetings, and message history. Any meetings they personally own are not affected — only the channel association is removed for them.
Can someone be in multiple channels?
Can someone be in multiple channels?
Yes. There is no limit to how many channels a team member can join. Members can also create their own channels.
Can external guests join channels?
Can external guests join channels?
Not directly. External users must be invited to your Mavio workspace as guests first, then added to specific channels. Guest access is available on Team and Enterprise plans.
Organizing meetings in channels
Adding meetings to a channel
- During recording — select a channel before or during a meeting to auto-assign it.
- After recording — open any meeting, click Add to Channel, and select the target channel.
- Automatic rules — set up rules in Channel Settings > Auto-assign to route meetings based on calendar event title, participants, or keywords.
Channel meeting list
Inside a channel, you see all associated meetings in a chronological feed. Each entry shows:- Meeting title and date
- Duration and participant count
- Summary preview
- Action item count
Channel messages and discussions
Channels include a message thread where members can discuss meetings, share context, and coordinate follow-ups.- Post messages — text with rich formatting, links, and file attachments
- Reference meetings — tag a specific meeting in your message for quick context
- Pin important messages — admins can pin messages to the top of the channel
- Threaded replies — respond to specific messages without cluttering the main feed
AI-powered channel insights
Mavio AI can analyze all meetings within a channel to surface cross-meeting insights:
Access channel insights by clicking the Insights tab at the top of any channel.
Channel AI insights consume credits based on the number of meetings analyzed. See AI Credits for details.
Channel settings
Configure each channel from Channel Settings (gear icon in the channel header):- Notifications — choose how you are notified about new meetings and messages (all activity, mentions only, or muted)
- Auto-assign rules — route meetings to this channel based on calendar properties
- Default sharing — set default permission levels for meetings added to the channel
- Archive — archive a channel to hide it from the sidebar while preserving all content