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Documentation Index

Fetch the complete documentation index at: https://docs.mavioapp.com/llms.txt

Use this file to discover all available pages before exploring further.

This guide covers everything you need to connect Mavio to Zoom, configure automatic recording, and verify the integration is working correctly.

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Prerequisites

  • A Mavio account on the Pro or Team plan (the free plan supports manual recording only)
  • A Zoom account (free or paid)
  • Google Calendar connected to Mavio (recommended for auto-join)

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Connect Zoom to Mavio

1

Open integration settings

In the Mavio dashboard, go to Settings > Integrations and find the Zoom card. Click Connect.
2

Authorize with Zoom

You will be redirected to Zoom’s OAuth page. Sign in with your Zoom credentials and click Allow to grant Mavio the following permissions:
  • Read meeting schedule — so Mavio knows when to join
  • Read user profile — for matching participants to speaker labels
Mavio does not request permissions to start, end, or manage your meetings. The bot joins as a read-only guest participant.
3

Choose your recording mode

After authorization, you are returned to Mavio where you configure how recordings are triggered:
  • Auto-record all meetings — the bot joins every Zoom meeting on your calendar
  • Auto-record with filters — record only meetings matching your rules (e.g., external attendees, minimum 2 participants, specific calendar labels)
  • Manual only — you trigger the bot per meeting from the dashboard
Start with “Auto-record with filters” if you want control without forgetting to record important calls.
4

Customize the bot name

By default, the bot appears as Mavio Notetaker in the Zoom participant list. You can rename it under Settings > Recording > Bot display name to something like “Meeting Notes” or your company’s name.
5

Test the integration

Schedule a quick Zoom meeting (even with just yourself) and wait for the bot to join. Verify:
  • The bot appears in the participant list within 30 seconds
  • A recording indicator appears in your Mavio dashboard
  • After ending the meeting, a transcript and summary are generated

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Handling waiting rooms

If your Zoom meeting has a waiting room enabled, the host must admit the Mavio bot manually. The bot waits up to five minutes before leaving. To avoid this friction:
  • Add Mavio to your Zoom auto-admit list under Zoom Settings > Security
  • Or disable the waiting room for internal meetings

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Organization-level approval

Some Zoom organizations require admin approval for third-party apps. If you see an authorization error during setup, ask your IT administrator to:
  1. Go to the Zoom Marketplace
  2. Search for Mavio
  3. Click Pre-approve to allow team members to connect

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Troubleshooting

If the bot fails to join, check Settings > Integrations > Zoom for an error status. The most common issues are expired OAuth tokens (reconnect Zoom) and organization-level app restrictions.

Bot not joining?

Step-by-step troubleshooting for bot connection issues.

Audio quality issues?

Tips for improving transcription accuracy on Zoom calls.