> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mavioapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# AI Credits Usage

> Monitor your AI credit consumption, set alerts, and manage credit allocation across your team.

Every AI-powered feature in Mavio -- transcription, summaries, Mavio AI chat, diagram generation -- consumes AI credits. The usage dashboard gives you full visibility into how your team consumes credits so you can optimize spending and avoid interruptions.

## Viewing your usage

Navigate to **Settings > Billing > AI Credits** to see:

* **Credits used** this billing period
* **Credits remaining** until renewal
* **Usage breakdown** by feature (transcription, summaries, AI chat, diagrams)
* **Daily usage chart** showing consumption trends over 30 days
* **Projected depletion date** based on your current consumption rate

## Credit costs

| Feature                    | Credits per use           | Notes                                  |
| -------------------------- | ------------------------- | -------------------------------------- |
| **Transcription**          | 1 per 10 minutes of audio | Rounded up to the nearest 10 minutes   |
| **Summary generation**     | 1 per meeting             | Regardless of meeting length           |
| **Summary regeneration**   | 1 per regeneration        | Same cost as initial generation        |
| **Mavio AI query**         | 1 per query               | Per question asked in AI chat          |
| **Diagram generation**     | 2 per diagram             | Varies slightly by complexity          |
| **Translation**            | 1 per language            | Per language, per meeting              |
| **Action item extraction** | Included with summary     | No additional cost                     |
| **Meeting minutes**        | 1 per meeting             | When generated separately from summary |

## Plan allocations

| Plan           | Monthly credits | Rollover |
| -------------- | --------------- | -------- |
| **Free**       | 10              | No       |
| **Pro**        | 300             | No       |
| **Team**       | 500 per seat    | No       |
| **Enterprise** | Custom          | Yes      |

Credits reset on the first day of each billing period.

## Purchasing credit packs

Need more credits before your renewal? Purchase credit packs:

<Steps>
  <Step title="Open credit packs">
    Go to **Settings > Billing > AI Credits > Buy More**.
  </Step>

  <Step title="Choose a pack">
    Select from available packs. Credits are added immediately and do not expire until the end of your current billing period.
  </Step>

  <Step title="Confirm purchase">
    Review the charge and confirm. The purchase is billed to your payment method on file.
  </Step>
</Steps>

## Setting up alerts

Get notified before you run out of credits:

1. Go to **Settings > Billing > AI Credits > Alerts**.
2. Set a threshold (e.g., notify at 80% used, or when fewer than 50 credits remain).
3. Choose notification channels: in-app notification, email, or Slack (requires [Slack integration](/documentation/integrations/slack)).
4. Alerts trigger once per threshold per billing cycle to avoid repeated notifications.

## Team credit allocation

On **Team** and **Enterprise** plans, workspace admins can:

* View per-member credit usage in **Settings > Team > Usage**
* Set per-member monthly limits to prevent any one person from exhausting the shared pool
* Receive email alerts when a member reaches their limit
* Grant temporary credit boosts to specific members who need additional capacity

### Allocation strategies

| Strategy               | Description                                                                 |
| ---------------------- | --------------------------------------------------------------------------- |
| **Equal split**        | Divide total credits evenly among team members                              |
| **Role-based**         | Assign more credits to heavy users (e.g., sales reps who record frequently) |
| **Unlimited for some** | Set limits on most members but leave power users uncapped                   |
| **Pool only**          | No individual limits -- first come, first served from the shared pool       |

<Note>
  Team credit limits are soft limits. Admins can override them at any time by adjusting the allocation.
</Note>

## Understanding your usage patterns

<AccordionGroup>
  <Accordion title="What happens when I run out of credits?">
    AI features are paused until credits renew or you purchase a credit pack. Recordings still work -- they will be transcribed and summarized once credits are available.
  </Accordion>

  <Accordion title="Do unused credits roll over?">
    Credits do not roll over on Free, Pro, and Team plans. Enterprise plans can negotiate rollover terms.
  </Accordion>

  <Accordion title="Are credit packs refundable?">
    Unused credit pack credits are refundable within 7 days of purchase. Contact [support@mavioapp.com](mailto:support@mavioapp.com) for refund requests.
  </Accordion>

  <Accordion title="Why is transcription my biggest cost?">
    Transcription charges 1 credit per 10 minutes of audio. Long meetings (60+ minutes) can consume significant credits. Consider using the meeting bot's auto-stop feature to end recording when participants leave.
  </Accordion>

  <Accordion title="How can I reduce credit consumption?">
    Disable auto-generated features you do not use. For example, turn off auto-generate diagrams in **Settings > AI > Auto-generate diagrams**, or disable auto-translation if you do not need multilingual summaries.
  </Accordion>
</AccordionGroup>

<Tip>
  Export the usage history table as CSV from the **Export** button for use in spreadsheets or billing reports.
</Tip>